A short site, and a short list of what we collect.

Google Analytics runs in the background on eligible public marketing pages to measure traffic sources, public page views, selected request/review link clicks and successful new inquiries. We respect an earlier Analytics decline stored in your browser, Global Privacy Control and Do Not Track signals. When one of these opt-outs applies, Analytics stays off and this integration’s measurement cookies are removed. Inquiry forms, signup, checkout and service remain available. Visiting the site does not record that you accepted Analytics or overwrite an earlier decline.

First-party browser-session analytics cookies support pseudonymous session measurement. They are not inquiry, customer or payment identifiers. Google receives analytics events and ordinary technical browser/network information. We do not send personal form contents, names, email addresses, messages, customer/payment identifiers, private pages or raw URL queries to Analytics. Recognized non-identifying campaign labels and an external referring domain may be included; referrer paths, queries and tracking tokens are removed. Our first-party inquiry attribution remains separate. Advertising personalization and user-provided-data features are not enabled by this integration.

You can use your browser’s GPC or Do Not Track setting to signal an opt-out. Stopping new measurement cannot recall information already transmitted. Browser-session cookies may be retained by browser session-restore features. Google’s handling is described in its Privacy Policy and information about sites using Google services.

The client-support form collects the brand or client name, contact email, topic, subject, question and any optional impact description. These details, request status and private owner notes are stored in our private database to review and respond to service questions. Only authorized operators can inspect these records; they are not publicly displayed. The form does not send an automatic client email, and we do not add support contacts to a marketing list.

Do not submit passwords, sign-in codes, customer lists, card or bank details, or other secrets. Support records follow the retention, security and information-request practices below. Public visitors do not need an account to submit a request; submitting one does not verify client or payment status.

This notice covers this marketing website, inquiries submitted through its inquiry form, and email correspondence sent to hello@retentionsteward.com. Information we handle on behalf of clients during paid work, such as access to an email platform or subscriber data, is governed by the written service agreement with that client, not by this notice.

When you submit the inquiry form on the Contact page, the details you enter (name, email address, brand, store URL, revenue and list size ranges, Klaviyo use, business-email eligibility, what you want help with and any optional message) are sent to our server and stored in a private PostgreSQL database. We may also send an internal notification to our business email address to help us respond.

We use these details only to respond to you and to assess whether the service is a fit. Access to stored inquiries is restricted to JMN Enterprises, LLC and the people who operate Retention Steward on its behalf. Inquiry records are not publicly displayed; authorized owner-only access is available for private operational review. We do not sell inquiry details or add you to a marketing list without your permission. Please do not submit passwords, logins, customer lists or other sensitive information.

The Free Shopify Email Calendar Review form asks for your name, contact email, brand, public store URL and optional message. It uses the same private inquiry storage and internal notification process. We use these details to prepare and reply to your review request; requesting a free review does not sign you up for paid management or a marketing list.

If you arrive through a labeled campaign link, we may retain its source, medium and campaign labels with your inquiry. A signed, opaque outreach reference may link your request to the original outreach message and prospect record when it matches. These references contain no email address or store details. Campaign labels are self-reported, not independently verified. We do not use cookies for this inquiry attribution.

We compare landing-page variants using source, medium, campaign and creative labels, approximate page observations and click times. Your browser may keep an opaque session-only reference to connect the first and last landing visits or clicks to an inquiry. It is not a customer account and contains no name, email or store URL; no attribution cookie or cross-site fingerprint is used. If you become a client, we may link that inquiry to owner-recorded qualification and agreement evidence and verified payment records for internal channel comparisons. Missing observations and platform-attributed amounts are not proof of human attention or incremental revenue.

• Public visitors do not create customer accounts or log in to browse this site or submit an inquiry.
• There is no checkout and no payment processing on this site.
• Inquiry-source labels do not require analytics cookies. Links in prospect outreach may record approximate opens and clicks; these observations do not prove a person read a message.

Like most websites, this site is served by a hosting provider whose systems may automatically record technical request information, such as IP address, browser type, requested page, referring page and time of request. These logs are generally used for security, reliability and troubleshooting. They are controlled by the hosting provider under its own terms and retention practices, and we do not use them to build marketing profiles. The public website uses local/system font stacks rather than loading fonts from an external font service.

When you email us, we receive whatever you choose to send: typically your name, email address, brand details and the content of your message. We use this to reply, to evaluate fit, and, if we work together, to carry out and document the work. We do not sell this information or add you to a marketing list without your permission. Please do not send sensitive personal information, passwords or customer lists by email unless we have agreed a secure method.

We keep inquiries and correspondence for as long as reasonably needed for the purpose it was sent, for records of approvals and agreements, and for ordinary business, tax and legal record-keeping. When it is no longer needed, we delete it or stop actively using it, subject to backup cycles of our email, hosting and database providers.

We use reputable email and hosting providers and take reasonable steps to limit access to stored inquiries and correspondence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You can ask us what inquiry details and correspondence we hold from you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email hello@retentionsteward.com and we will respond within a reasonable time. Depending on where you live, you may have additional rights under local law, and we will consider requests in good faith.

We update this notice when website information practices change. Questions can be sent to hello@retentionsteward.com.