About
A steward, not a quick fix.
Retention Steward provides managed email execution for established Shopify stores with an existing permission-based email list and an email platform. It is for store owners who want monthly email handled carefully by someone who checks the details.
What we believe
- Accuracy is a form of respect.
- Your customers rely on accurate product and service details. A wrong size or a loose claim in an email undoes trust you built carefully. We treat your facts and claims as something to be checked, not embellished.
- Fewer meetings, clearer writing.
- Founders of established brands do not need another standing call. Plans, drafts, notes and approvals all live in writing, so you can respond when it suits you and always see what was agreed.
- Honest numbers over flattering ones.
- We will not present sales your email tool connects to an email as proof that the email caused them. Reports say what happened, what is uncertain, and what we would try next.
- Small, clear, and dependable.
- We keep the work deliberately limited. That is what makes it reliable: four campaigns done properly, rather than an open-ended promise.
The name
Why "steward"?
A steward looks after something that belongs to someone else. Your list, your customers and your product language are yours. Our role is to tend them on a steady schedule, keep a record of every decision, and hand back clean, approved work.
We show our process without inventing client logos, testimonials or results. See the clearly labeled fictional demo, or read the scope and FAQ on the home page. Examples are demonstrations, not evidence of client performance.