Managed Klaviyo service for Shopify stores
Managed Klaviyo execution, approved in writing.
Email campaign management for established Shopify stores already using Klaviyo. We take on the recurring planning, drafting, build and QA, so your team has less to coordinate. Four managed email campaigns each month, plus one automation improvement.
- First 3 months
- $995 /mo
- Ongoing
- $1,295 /mo
Managed email campaign execution, not a software subscription. Delegate the recurring execution, with clear review points and final approval in your hands. Software gives you the tools. Retention Steward runs the work. You keep your email platform and pay its fees separately.
What a month includes
A fixed, written scope. Nothing is added quietly and nothing is sent before you approve it.
Optional reading: Explore a practical monthly campaign calendar.
- 01
Campaign
Approved campaign
Planned, written and built in your Klaviyo account, scheduled after your written approval.
- 02
Campaign
Approved campaign
Placed in the calendar so it does not crowd the send before or after it.
- 03
Campaign
Approved campaign
Drafted from your catalogue, collections and brand voice, then reviewed by you.
- 04
Campaign
Approved campaign
The fourth send of the month, with the same written review and approval.
- 05
Automation
One automation improvement
One agreed improvement to your automated emails, including a small welcome sequence when appropriate. Further automation work is separately scoped.
For background on audience quality, consent and suppressions, read about cleaning a Klaviyo list without losing good subscribers. This is educational guidance, not an included deliverability-repair project.
Written-first
Execution you can read before it happens.
A consistent operating process without the daily coordination falling to you. Plans, drafts and changes arrive in writing. You approve the exact version; we manage the execution in the account you already own.
Not part of this service
- Not part of this service: A platform migration
- Not part of this service: A recurring meeting
- Not part of this service: Unapproved sends
- Not part of this service: Open-ended extra campaigns
- Not part of this service: Revenue guarantees
How it works
Three steps, all in writing
Step 1
Request a plan
Share your store and a short note on how you use Klaviyo today.
Step 2
Review the written plan
We reply with four monthly campaigns and the scope of the one automation improvement.
Step 3
Approve, then we execute
Only approved versions are scheduled or published.
Done-for-you email marketing
You keep your email platform. We run the email marketing for you.
Hand over the recurring email work without losing oversight, so more of your attention stays with running and growing your business. We take responsibility for the agreed execution, with a consistent planning, review and approval process. You provide accurate materials and final decisions; you do not need to become an email-marketing specialist or coordinate every build and check.
Software gives you the tools. Retention Steward runs the work.
Email marketing is an ongoing operating cycle: plan the calendar, create and check the emails, schedule and send only approved versions, monitor within scope, then use the reported results to refine the next plan. Our outsourced email-marketing service manages that cycle within the defined offer, rather than leaving your team to organise it again each month. It is a bounded managed function, not unlimited work or full-service retention marketing.
A low monthly email software subscription buys access to tools, templates, automations and sending infrastructure, depending on the plan. Retention Steward provides the managed service that plans and runs your ongoing email marketing, with human supervision. We are not a replacement email platform.
You keep your chosen email platform and pay its fees separately. We work in your account with invited access, and confirm that your existing platform supports the agreed work before you commit.
- Four approved campaigns each month
- We manage your campaign calendar and planning, drafting, building and QA for four campaigns per month, with AI-assisted drafting and human review of every email.
- Audience rules and written approval
- We set up or select one agreed audience per campaign and check permissions, suppressions and applicable exclusions. You approve the exact final version in writing before scheduling.
- One automation improvement
- We agree one practical improvement to your automated emails, which may include a small welcome sequence when appropriate. It is one agreed project; further automation work is separately scoped.
- Ongoing execution within scope
- Approved scheduling, limited monitoring, monthly reporting and business-day support keep the agreed work moving. We use the available results to inform the next monthly plan; additional work remains separately scoped.
Platform capabilities and plans vary. Your Shopify, email-platform and other tool fees are separate from our service fee.
Inquire
Request an execution plan
Tell us about your store and how you use Klaviyo. We reply in writing with a proposed execution plan.
Managed email campaign execution, not a software subscription. Delegate the recurring execution, with clear review points and final approval in your hands. Software gives you the tools. Retention Steward runs the work. You keep your email platform and pay its fees separately.
All fields are required except the short message. Estimates are fine; revenue can be marked “prefer not to say.”
Questions
Before you ask
Do I need to already use Klaviyo?
This page describes execution for stores already on Klaviyo. If you are not, the main inquiry form is a better starting point.
What does the automation improvement cover?
We agree one practical project to improve your automated emails. It may include a small welcome sequence when appropriate. The service agreement sets the limits, and further projects are separately scoped.
What does the paid plan cost?
USD $995 per month for the first three months, then USD $1,295 per month ongoing. Terms are confirmed in writing before any agreement or payment.
Is anything sent without my approval?
No. Every campaign and every flow change is shared in writing and sent or published only after you approve that exact version.
Do you promise a revenue result?
No. We commit to the execution described here, not to a specific sales outcome.
Can we start with our existing platform and list?
Yes, where the platform is suitable and the list is permission-based. We confirm fit, sender readiness, consent and suppressions before agreeing the work. You keep and pay for your platform separately; migration and bought or rented lists are outside the plan. See what to prepare for managed email.
Can list cleanup remove good subscribers?
It can if the rules are too broad or the history is incomplete. Review consent, delivery history, clicks and purchases before deciding; privacy-generated opens alone are unreliable. Suppression and deletion are different actions. Major deliverability repairs are not included in the managed plan. Read the careful list-cleanup guide.
How do campaigns and flows avoid overwhelming customers?
Review campaigns and automated messages together, with consent, recent purchases, exclusions and the platform’s frequency controls. Four planned campaigns does not mean every subscriber receives all four. Final audience rules and timing need approval. Read about coordinating campaigns and flows.
More in the main FAQ and on what's included.